Financial services · Mortgage insurer

Document Processing Tool for Mortgage Insurance

Bilions developed a custom document processing tool for the mortgage industry, leveraging advanced OCR technology. This solution improved document processing speed, scalability, and cost efficiency.

Client
Mortgage insurer
Platform
OCR pipeline
Scope
Design, build, deploy
30%Faster document processing

The challenge

A mortgage insurance team needed a custom tool to streamline document processing and improve efficiency for their clients. Existing solutions could not meet the scalability and complexity required as document volume grew.

  1. Manual, error-prone document processing
  2. Existing tools that could not scale with rising volume
  3. Slow turnaround times affecting client satisfaction

Project objectives

  • Design a custom document processing tool for the mortgage industry
  • Automate document parsing and extraction with OCR
  • Integrate seamlessly with existing loan systems and workflows
  • Scale to handle growing document volume

The solution

Bilions designed and built a custom document processing tool using advanced OCR (optical character recognition) technology to automate parsing and extraction, reducing manual errors and processing time. Integration with existing loan systems and workflows was seamless, with minimal disruption to ongoing operations.

Key solution areas

  • OCR-powered document parsing and extraction
  • Scalable processing architecture
  • Integration with existing loan workflows
  • Automation that reduces manual error

Impact

30% Faster Processing

Documents now process 30% faster, reducing turnaround time and improving client satisfaction.

50% More Volume

The scalable architecture handles a 50% increase in document volume without losing accuracy.

15% Cost Savings

Automation reduced operational costs by 15%, freeing resources for other priorities.

20% Higher Retention

Faster, more accurate processing lifted customer retention and satisfaction scores by 20%.

What we learned

Measure extraction accuracy field by field, so automation can be trusted at volume.

Angel Patel, Director of Product ManagementNiket Patel, CEO, BilionsPriti Maradiya, Sr. Software Engineer

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