Government · State of Georgia

Election Management System for the State of Georgia

A Salesforce-powered election management platform that streamlined election processes, improved data accuracy, and ensured compliance with changing election laws for the State of Georgia.

Client
State of Georgia
Platform
Salesforce
Scope
Design, build, deploy
7M+Registered voters served
150+Counties on one platform
0Audit findings

The challenge

The State of Georgia needed a modern election management system to improve the efficiency, accuracy, and accessibility of its election operations. The existing system was outdated, error-prone, and unable to adapt to changing election laws, leading to inefficiencies and voter dissatisfaction.

  1. An outdated system prone to operational errors
  2. Election laws that changed faster than the platform could adapt
  3. Inefficient, manual election workflows
  4. Growing voter dissatisfaction with accessibility

Project objectives

  • Design a comprehensive election management system tailored to Georgia’s electoral processes
  • Improve data accuracy and streamline election operations
  • Enhance the overall voter experience
  • Ensure adaptability to changing laws and maintain high availability

The solution

Bilions architected and deployed the system on Salesforce, designing a scalable, secure architecture focused on accessibility and data integrity. We simplified complex election workflows, from voter registration to result tabulation, then tested thoroughly and deployed statewide with a structured maintenance plan to keep availability high.

Key solution areas

  • Salesforce-based system architecture
  • Voter registration through result-tabulation workflows
  • Statewide deployment with existing government infrastructure
  • Structured maintenance for continuous compliance

Impact

Streamlined Operations

Election-related activities and workflows became significantly more efficient to run and manage.

Improved Voter Experience

Modernized interfaces and processes made the system easier to access and interact with.

Adaptable by Design

The platform’s flexible architecture allows quick updates whenever election laws change.

What we learned

Keep election rules in configuration, so the platform can change as fast as the law does.

Angel Patel, Director of Product ManagementNiket Patel, CEO, BilionsPriti Maradiya, Sr. Software Engineer

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