Government · State of Georgia
Election Management System for the State of Georgia
A Salesforce-powered election management platform that streamlined election processes, improved data accuracy, and ensured compliance with changing election laws for the State of Georgia.
- Client
- State of Georgia
- Platform
- Salesforce
- Scope
- Design, build, deploy
The challenge
The State of Georgia needed a modern election management system to improve the efficiency, accuracy, and accessibility of its election operations. The existing system was outdated, error-prone, and unable to adapt to changing election laws, leading to inefficiencies and voter dissatisfaction.
- An outdated system prone to operational errors
- Election laws that changed faster than the platform could adapt
- Inefficient, manual election workflows
- Growing voter dissatisfaction with accessibility
Project objectives
- Design a comprehensive election management system tailored to Georgia’s electoral processes
- Improve data accuracy and streamline election operations
- Enhance the overall voter experience
- Ensure adaptability to changing laws and maintain high availability
The solution
Bilions architected and deployed the system on Salesforce, designing a scalable, secure architecture focused on accessibility and data integrity. We simplified complex election workflows, from voter registration to result tabulation, then tested thoroughly and deployed statewide with a structured maintenance plan to keep availability high.
Key solution areas
- Salesforce-based system architecture
- Voter registration through result-tabulation workflows
- Statewide deployment with existing government infrastructure
- Structured maintenance for continuous compliance
Impact
Streamlined Operations
Election-related activities and workflows became significantly more efficient to run and manage.
Improved Voter Experience
Modernized interfaces and processes made the system easier to access and interact with.
Adaptable by Design
The platform’s flexible architecture allows quick updates whenever election laws change.
Related case studies.
What we learned
Keep election rules in configuration, so the platform can change as fast as the law does.





