Customer Experience tool for a National Healthcare client
Client
Molina Healthcare
Industry
Healthcare
Services Provided
Consent and Preference Management Platform
The Problem
Our client needed a robust system to manage customer consents and preferences effectively. The challenge was to ensure compliance with healthcare regulations while enhancing the customer experience. Additionally, they aimed to reduce vendor costs associated with maintaining such a platform.
The Solution
Bilions was pivotal in developing and implementing a Salesforce-based consent and preference management platform for Molina Healthcare. We designed a system that allowed Molina to manage customer consents and preferences efficiently. Our team ensured the platform was compliant with healthcare regulations, enhancing the overall customer experience. The implementation included rigorous testing and seamless integration with Molina's existing systems.
The Results
The new platform resulted in significant cost savings for Molina, estimated at $2 million in avoided vendor costs. Our ongoing maintenance and support have ensured the platform remains up-to-date with regulatory changes and continues to operate seamlessly.
The Problem
Our client needed a robust system to manage customer consents and preferences effectively. The challenge was to ensure compliance with healthcare regulations while enhancing the customer experience. Additionally, they aimed to reduce vendor costs associated with maintaining such a platform.
The Solution
Bilions was pivotal in developing and implementing a Salesforce-based consent and preference management platform for Molina Healthcare. We designed a system that allowed Molina to manage customer consents and preferences efficiently. Our team ensured the platform was compliant with healthcare regulations, enhancing the overall customer experience. The implementation included rigorous testing and seamless integration with Molina's existing systems.
The Results
The new platform resulted in significant cost savings for Molina, estimated at $2 million in avoided vendor costs. Our ongoing maintenance and support have ensured the platform remains up-to-date with regulatory changes and continues to operate seamlessly.
Have a Project or Dream?
Reach out to us, and let's turn your vision into reality!
Have a Project or Dream?
Reach out to us, and let's turn your vision into reality!
Have a Project or Dream?
Reach out to us, and let's turn your vision into reality!
© 2017 - 2024 Bilions. All rights reserved.
© 2017 - 2024 Bilions. All rights reserved.